permits@zipsignal.io
Send support requests to permits@zipsignal.io. Replying to any briefing email is also a valid way to reach us.
Contact / Support
Use the options below for help with billing, delivery, filters, or account access.
Email support
What to include
- The subscriber email tied to your account
- A short description of the issue
- Any relevant billing or delivery details
Common support requests
Billing and cancellation
Questions about charges, portal access, or ending a subscription.
Filter updates
Adjusting trades, minimum project value, or briefing preferences.
Account access
Requesting a fresh secure sign-in link or troubleshooting access issues.
Delivery troubleshooting
Investigating missing briefings or inbox placement issues.